To make an appointment with a specialist, you need to go to our specialist page , search for the specialist you are interested in and then make an appointment by clicking on the appropriate button. You will then be taken to the calendar where you can make an appointment by paying in advance.

We suspect that most people who come to our website are looking for professional support in their daily lives. Usually we are not taught how to deal with emotions, how to handle difficult situations or how to choose the right therapist. Therefore, the best choice is to outline the area in which you are looking for help (e.g. professional crisis, existential crisis, family therapy), then go to our specialists page and look for a specialist who specialises in that area and make an appointment with the one who, after reading the description, suits you best.

Remember that it can take a while to find the right specialist. Give yourself a couple of appointments - if there is a spark between you - we recommend you go ahead, if not - we recommend you do not give up and keep looking!

Payment for appointments is made exclusively through the payment gateway. On the subpage of a specific specialist, you can click on the button to make an appointment - you will then be taken to the calendar, where you can make an appointment for a specific therapy and select a time. Before making an appointment, you will be redirected to the payment gateway, where you can use various methods to pay for your visit.

We highly value the time of our patients and specialists. For this reason, we try not to cancel appointments.

We also understand that there are unpredictable situations and not everything is within our control, which is why we reserve the right to cancel appointments and refunds, but above all we give this opportunity to our patients!

If you want to cancel an appointment, please contact us through the contact form or at the email address: contact@mentalrecovery.co , including the appointment details and the account number where you want the money to be refunded. You can cancel the appointment up to 48 hours before the scheduled time to receive a 100% refund. If you want to cancel the appointment later than 48 hours before the scheduled time, please contact us and we will refund 50% of the appointment cost. For more information, please refer to our terms and conditions . (We reserve the right to retain operational costs of up to 3% of the total amount).

Each therapist chooses where their appointments take place - this is visible on each specialist's sub-page.

Each time you make an appointment, a link to the online appointment in Google Meets will be generated. If you would like your appointment to take place in a different way than online and there is such an option on the sub-page of the specialist, you will be asked to enter your name, surname, email address and the place where the appointment is to take place in the "different meeting location" field.